Pilbet Terms and Conditions – What Every Player Needs to Know
These Terms and Conditions govern your use of the Pilbet platform and all services available at pilbet.pro. By registering an account or accessing any part of the platform, you confirm that you have read, understood, and agree to be bound by these terms in full. Pilbet reserves the right to update these terms at any time, and continued use of the platform after changes are published constitutes acceptance of the updated version. If you do not agree to any part of these terms, please do not use the platform. These terms apply to all players accessing Pilbet from the Philippines or any permitted jurisdiction.
Last updated: 2025
What's Covered in These Terms?
The sections below cover all the key areas of your relationship with Pilbet, from account creation to payment handling and intellectual property. We recommend reading each section carefully before you start using the platform.
- Acceptance of Terms
- Eligibility and Age Requirements
- Account Creation and Security
- User Obligations and Responsibilities
- Platform Usage Rules
- Payments and Transactions
- Limitation of Liability
- Account Suspension and Closure
- Intellectual Property Rights
- Third-Party Links and Services
- Changes to These Terms
- Governing Law
1. Acceptance of Terms
By accessing, registering on, or using the Pilbet platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to comply with them. This agreement takes effect immediately upon your first interaction with the platform, including simply browsing the website without registering an account. If you are accessing Pilbet on behalf of any organisation or third party, you represent that you have the authority to bind that party to these terms. Pilbet's acceptance of your registration is conditional on your ongoing compliance with these terms, and any breach may result in immediate suspension or termination of your account. These terms are provided in English, which is the binding language for all interpretations and disputes.
Pilbet may publish updated versions of these Terms and Conditions at any time by posting a revised version on this page. It is your responsibility to check this page periodically so you remain informed of any changes. Your continued use of the platform following the posting of updated terms constitutes binding acceptance of those changes. If you do not accept any amendment to these terms, your only recourse is to stop using the platform and close your account. We encourage all members to review this page each time they return to the platform to ensure they remain fully informed.
2. Eligibility and Age Requirements
Access to Pilbet is strictly limited to individuals who are at least 21 years of age, in accordance with applicable gaming regulations in the Philippines. By registering an account, you confirm that you meet this age requirement and that you are legally permitted to participate in online gaming activities in your jurisdiction. Pilbet reserves the right to request proof of age at any point and to suspend or close any account where the minimum age requirement cannot be confirmed. Players who attempt to circumvent this requirement by providing false information will have their accounts permanently closed and any balances or winnings forfeited.
In addition to the age requirement, players must not be residents of or physically located in any jurisdiction where online gaming is prohibited by law. It is the player's sole responsibility to ensure that accessing and using Pilbet is lawful in their location. Pilbet does not accept registrations from individuals who are self-excluded from gaming platforms or who are prohibited from gaming by a court order or regulatory body. Employees, contractors, and immediate family members of Pilbet and its affiliated partners are also ineligible to hold player accounts. Any account found to be held by an ineligible person will be closed immediately and all associated funds will be handled in accordance with applicable regulations.
3. Account Creation and Security
Each player is permitted to hold only one Pilbet account. Creating multiple accounts — whether under the same name, email address, device, or payment method — is strictly prohibited and will result in the closure of all associated accounts. When registering, you must provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, valid email address, and contact number. Providing false or misleading registration information is a breach of these terms and may result in permanent account closure without refund of any balance.
You are responsible for maintaining the confidentiality of your login credentials, including your password and any two-factor authentication codes. Pilbet will never ask for your password through email, chat, or any other communication channel, and you should never share your login details with any third party. If you suspect that your account has been accessed without your authorisation, you must notify Pilbet's support team immediately so that appropriate action can be taken. All activity conducted through your account, whether or not authorised by you, is your responsibility until you formally report a security concern. Pilbet employs industry-standard encryption to protect account data during transmission, but players are also expected to take reasonable precautions on their own devices.
4. User Obligations and Responsibilities
What You Must Do
- Provide truthful registration information at all times
- Keep your account credentials secure and confidential
- Comply with all applicable laws in your jurisdiction
- Notify Pilbet promptly of any unauthorised account activity
- Use the platform for personal, non-commercial entertainment only
- Complete identity verification when requested
What You Must Not Do
- Use automated bots, scripts, or software to interact with the platform
- Attempt to exploit bugs, glitches, or vulnerabilities
- Engage in any form of collusion, match-fixing, or fraud
- Use the platform for money laundering or other illegal purposes
- Harass, threaten, or abuse support staff or other users
- Create multiple accounts or register on behalf of another person
Pilbet takes all reports of misconduct seriously and investigates each case thoroughly. Any player found to be in breach of these obligations will face account suspension pending investigation, and confirmed violations will result in permanent closure with forfeiture of any associated balances. Pilbet cooperates fully with law enforcement and regulatory authorities where illegal conduct is identified. Players who become aware of any potential fraud or abuse by another user are encouraged to report this to the support team immediately. Maintaining a fair, safe, and transparent environment is a shared responsibility between Pilbet and every member of our community.
5. Platform Usage Rules
The Pilbet platform, including all games, features, tools, and content available through it, is provided for lawful personal entertainment purposes only. Players may access the platform via any compatible web browser on desktop or mobile devices; no separate software download is required, though Pilbet may offer optional downloadable tools in the future subject to separate terms. All game outcomes on the platform are determined by certified random number generators or live dealer operations, and Pilbet does not manipulate results in any way. Players accept that the house edge and game mathematics are inherent to all forms of gaming and do not constitute unfair dealing by Pilbet.
Pilbet reserves the right to withdraw, modify, or suspend any game, feature, or section of the platform at any time without prior notice, including for maintenance, regulatory compliance, or commercial reasons. Players should not rely on the continued availability of any specific game or feature. Pilbet is not liable for any losses arising from the temporary or permanent unavailability of any platform feature. Any bets placed during a system outage or technical disruption will be handled in accordance with Pilbet's fair play policy, and any affected transactions will be reviewed individually by the support team. Players experiencing technical issues are encouraged to contact support promptly to ensure their account is not adversely affected.
6. Payments and Transactions
All deposits and withdrawals on Pilbet are conducted in Philippine Peso (PHP). Pilbet supports a range of local payment methods including GCash, Maya, InstaPay, and major Philippine bank transfers, and players are responsible for ensuring that the payment details they provide are accurate and belong to them personally. Deposits are typically credited to your account balance promptly upon confirmation from the payment provider, though processing times may vary depending on the method used. Pilbet does not accept payments from third parties; all deposits must originate from a payment account registered in the same name as your Pilbet account.
Withdrawal requests are subject to identity verification prior to processing. Players must complete Pilbet's Know Your Customer (KYC) process, which may include submitting a valid government-issued ID and proof of address, before their first withdrawal is approved. Pilbet aims to process approved withdrawals within the timeframe stated in our Withdrawal section, though processing times may be affected by your payment provider or banking institution. Pilbet reserves the right to withhold or delay any withdrawal pending investigation if there is a reasonable suspicion of fraud, money laundering, or breach of these terms. Any bonuses or promotional funds are subject to the specific wagering requirements stated in the applicable Promotion terms before they can be withdrawn.
GCash, Maya, InstaPay, bank transfer
KYC required before first payout
Philippine Peso (PHP) only
7. Limitation of Liability
Pilbet provides its platform and services on an "as available" basis and makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of any content or feature. To the fullest extent permitted by applicable law, Pilbet, its officers, directors, employees, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform. This includes, without limitation, any loss of winnings due to technical errors, connectivity failures, or platform outages that are beyond Pilbet's reasonable control.
Players acknowledge that online gaming involves inherent financial risk and that Pilbet cannot be held responsible for losses incurred through normal gameplay. Pilbet is not liable for any decisions made by players based on information displayed on the platform, including odds, game statistics, or promotional materials, as these are provided for guidance only. In jurisdictions where limitations on liability are not permitted by law, Pilbet's liability shall be limited to the maximum extent allowable. Nothing in these terms excludes liability for death or personal injury caused by Pilbet's gross negligence, or for any fraudulent misrepresentation by Pilbet itself. Players who believe they have grounds for a claim are encouraged to contact the support team in the first instance to seek a resolution before pursuing any formal legal action.
8. Account Suspension and Closure
Pilbet reserves the right to suspend or permanently close any account at its sole discretion, including where a player is found to have breached these Terms and Conditions, provided false registration information, engaged in fraudulent activity, or violated any applicable law or regulation. In cases where an account is suspended pending investigation, Pilbet will aim to complete the review within a reasonable timeframe and communicate the outcome to the player via the registered email address. During a suspension, the player will be unable to access their account, place bets, make deposits, or request withdrawals until the matter is resolved.
Players may also request the voluntary closure of their own account at any time by contacting the Pilbet support team. Upon closure, any remaining balance that is not subject to active investigation, wagering requirements, or pending disputes will be returned to the player via their verified payment method. Pilbet retains the right to keep account records for a minimum period as required by applicable data retention regulations, even after an account is closed. If an account is closed due to confirmed fraud or a serious breach of these terms, any remaining balance may be forfeited in accordance with Pilbet's anti-fraud policy. Players who wish to temporarily step away from the platform may also request a self-exclusion period through our Responsible Gaming page rather than permanent closure.
9. Intellectual Property Rights
All content on the Pilbet platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, promotional materials, and underlying source code — is the exclusive intellectual property of Pilbet or its licensed content providers. This content is protected by copyright, trademark, and other applicable intellectual property laws. No part of the platform may be copied, reproduced, distributed, published, displayed, modified, or transmitted in any form or by any means without the prior written consent of Pilbet or the relevant rights holder. Unauthorised use of any Pilbet intellectual property is a violation of these terms and may also constitute a violation of applicable law.
Pilbet grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for your personal, non-commercial entertainment purposes only. This licence does not include the right to sublicence, sell, resell, transfer, assign, copy, or otherwise exploit any portion of the platform or its content. Any feedback, suggestions, or ideas submitted by players to Pilbet may be used by Pilbet freely and without any obligation to the submitting player. Pilbet's third-party game providers retain all intellectual property rights in their respective game titles, and players must also comply with any end-user licence terms associated with those games. Pilbet actively monitors for misuse of its intellectual property and will pursue all available legal remedies where infringement is identified.
10. Third-Party Links and Services
The Pilbet platform may contain references to or integrations with third-party services, including payment processors, game content providers, and identity verification services. These third parties operate under their own terms and privacy policies, which are separate from and independent of Pilbet's terms. Pilbet does not endorse, warrant, or accept responsibility for the content, practices, or reliability of any third-party service, and your use of those services is entirely at your own risk. Players are encouraged to review the terms and privacy policies of any third-party service before providing personal or financial information to them.
While Pilbet takes reasonable care in selecting reputable third-party partners, it cannot guarantee the continuous performance or security of those services. Any dispute arising between a player and a third-party service provider must be resolved directly with that provider; Pilbet's support team can provide assistance where the third-party issue directly affects your Pilbet account, but cannot act as an intermediary in disputes that fall entirely within the third party's domain. Pilbet's payment partners are subject to their own processing schedules and compliance requirements, which may occasionally affect deposit or withdrawal times. In the event that a third-party service is discontinued or becomes unavailable, Pilbet will endeavour to provide an alternative solution with minimal disruption to players.
11. Changes to These Terms
Pilbet may revise these Terms and Conditions at any time to reflect changes in its services, applicable law, regulatory requirements, or business practices. When material changes are made, Pilbet will update the "Last updated" date on this page and may, at its discretion, notify registered players via their email address. It remains each player's responsibility to check this page regularly and stay informed of the current version of these terms. Continuing to use the platform after any update has been posted constitutes your acceptance of the revised terms. If you disagree with any update, you should cease using the platform and contact the support team to request account closure.
Minor changes such as clarifications, typographical corrections, or formatting updates may be made without notice and do not constitute a material amendment to these terms. Pilbet will always maintain an accessible copy of the current Terms and Conditions on this page. Players with questions about any specific provision or any recent change to these terms are encouraged to reach out to the support team for clarification before continuing to use the platform. Pilbet is committed to transparency in all policy updates and will always aim to communicate significant changes clearly and in plain English.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations serving the Philippines market. Any dispute, claim, or controversy arising out of or relating to these terms or your use of the Pilbet platform shall first be submitted to Pilbet's support team for internal resolution. Pilbet will make every reasonable effort to resolve disputes fairly and promptly, typically within 14 business days of receiving a formal written complaint. If a satisfactory resolution cannot be reached through internal channels, the dispute may be escalated to the appropriate regulatory or legal authority as agreed upon in writing by both parties.
Players agree that any legal proceedings relating to their use of Pilbet must be brought in a jurisdiction consistent with Pilbet's operating licence and applicable regulatory framework. Nothing in these terms prevents either party from seeking emergency or interim relief from a competent court where necessary to prevent irreparable harm. The failure of Pilbet to enforce any provision of these terms shall not be construed as a waiver of that provision or of Pilbet's right to enforce it in the future. If any provision of these terms is found by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between you and Pilbet with respect to your use of the platform and supersede all prior agreements, representations, or understandings.
Questions About These Terms?
If anything in these Terms and Conditions is unclear, our support team is here to help. You can also visit our FAQ for quick answers, or head to our Responsible Gaming page to learn more about our player protection commitments.